Refund policy
NIGHTLINK TACTICAL LLC
Review return eligibility, damaged item procedures, shipping responsibilities, refund processing, and exchanges.
15 DAYS
Return initiation window
7 DAYS
Report defective or incorrect items
5–7 DAYS
Refund processing · business days
BROWSE ALL 6 SECTIONS
01 Eligibility 02 Defective, Damaged, or Incorrect Items 03 Return Shipping 04 Refund Processing 05 Exchanges 06 Contact
01. Eligibility
- Returns must be initiated within 15 days of the delivery date to receive a full refund to the original payment method.
- Items must be in new, unused, unwashed condition with all original tags and packaging.
- Items returned after 15 days are not eligible for refund unless defective.
- Final sale / non-returnable items: custom products, personalized items, digital products, and items marked “Final Sale” cannot be returned.
02. Defective, Damaged, or Incorrect Items
- Contact us within 7 days of delivery at returns@nightlinktactical.com with photos and your order number.
- We will replace, refund, or credit your account for defective or incorrect items at no cost to you.
03. Return Shipping
- For standard returns, the customer is responsible for return shipping.
- For defective or incorrect items, Night Link Tactical covers return shipping.
04. Refund Processing
- Refunds are processed within 5–7 business days after we receive and inspect the return.
- Refunds will be credited to the original payment method.
05. Exchanges
- For faster service, place a new order for the correct item and return the original.
06. Contact
- Questions or return requests: returns@nightlinktactical.com
Need help with a return? Email our returns team