Refund policy
Night Link Tactical — Refund & Returns Policy
1. Eligibility
- Returns must be initiated within 15 days of the delivery date to receive a full refund to the original payment method.
- Items must be in new, unused, unwashed condition with all original tags and packaging.
- Items returned after 15 days are not eligible for refund unless defective.
- Final sale / non-returnable items: custom products, personalized items, digital products, and items marked “Final Sale” cannot be returned.
2. Defective, Damaged, or Incorrect Items
- Contact us within 7 days of delivery at returns@nightlinktactical.com with photos and your order number.
- We will replace, refund, or credit your account for defective or incorrect items at no cost to you.
3. Return Shipping
- For standard returns, the customer is responsible for return shipping.
- For defective or incorrect items, Night Link Tactical covers return shipping.
4. Refund Processing
- Refunds are processed within 5–7 business days after we receive and inspect the return.
- Refunds will be credited to the original payment method.
5. Exchanges
- For faster service, place a new order for the correct item and return the original.
6. Contact
- Questions or return requests: returns@nightlinktactical.com